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Stage Logistiksysteme
Anywhere, anytime – always ready to go.

Automatic systems

Jungheinrich vereint die Kompetenz des Herstellers mit der Erfahrung und Expertise des Gesamtlösungsanbieters. Von der Planung über die Realisierung bis hin zum Service und Support durch unsere Kundendienst-Mitarbeiter: Wir machen das! 

We are at your service – around the clock!

In case of a fault limiting your system‘s performance, we instantly come to the rescue. We provide reliable support, thus ensuring a high system availability. Our software experts from the central support team have many years of experience and can generally provide immediate solutions to your problems remotely. If they are unable to do so, one of our qualified service engineers is on your premises within the shortest time possible. Thanks to our close-knit global service network and our consistently high quality standards around the world. Thus, you can rest assured that downtimes of your automatic system are reduced to an absolute minimum.

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Our product portfolio at a glance

Customised service and support solutions

Close cooperation between the central support hotline for software and control technology and our on-site service engineers guarantees high system availability and the smooth operation of your automatic system. You focus on your business, while we take care of your plant.

Service and support for automatic systems

Benefits of our service and support for automatic systems at a glance:

  • High process safety due to guaranteed system availability. 
  • Maximum cost certainty and transparency thanks to individual service and support solutions. 
  • Increased time savings – only one contact partner for your automatic system. 
  • Extended system service life due to interval mainte- nance and testing of your plant. 
  • Enhanced performance – more time to focus on your core business.

Always on the safe side - With our service for automatic systems

Anytime, anywhere and in the shortest time possible – we make sure that all of your equipment is in good shape, so that your automatic system keeps running smoothly at all times. 

Our service portfolio includes:

All these services are available as Flex, Intervall or Premium Services.

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Always within reach - Our 24/7 support for automatic systems

Our support personnel are your first point of contact in the event of a fault or when you have general questions about your automatic system. All support staff have many years of experience and can generally provide immediate solutions to most of your problems remotely. If they are unable to do so, our support personnel immediately contact a local service engineer. At Jungheinrich, service and support go hand in hand. We usually respond to important support requests within minutes and always within an hour. This helps us minimize your risk of downtime and guarantee top performance for your system.
We provide support in the following areas:

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The global Jungheinrich network - Close to you, anywhere, anytime

Every day and around the world, more than 6,300 After Sales staff, including more than 4,500 service engineers, ensure that your logistics operations keep running smoothly. To do so, we rely on our expertise as manufacturer as well as on diagnostic tools and a high spare parts availability.

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